konoha189Privacy Policy

This page describes what we collect when you use konoha189 and how we keep that data protected. We at konoha189 take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a wager on football markets and live-dealer tables, we collect information necessary to verify your identity, process your payment, and comply with local law.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

What we collect on konoha189

We collect your email address, phone number, full name, date of birth, and residential address when you register. During account verification, we request identity documents — a national ID card, passport, or driver's licence — and proof of address such as a utility bill or bank statement. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering rules.

When you deposit funds, we record the payment method, amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from the e-wallet provider. If you transfer via mobile banking, local payment, online payment, or e-wallet virtual account, we log the bank reference and confirmation. We do not store your card details or bank credentials — payment processors handle those securely on their own servers.

We log your account activity: login times, IP address, device type, browser, and game selections. We track your wagers on football markets, live-dealer tables, and slot games to calculate your account balance and detect fraud. We also record your withdrawal requests, including the method, amount, and processing status.

How we use your data on konoha189

We use your personal information to process deposits and withdrawals, verify your identity, and prevent fraud and money laundering. We may contact you via email or SMS to confirm account changes, notify you of withdrawal status, or alert you to suspicious activity. We do not send marketing emails unless you opt in.

We share your data with payment processors — the e-wallet providers and banks that handle your mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. We also share data with our compliance team and, if required by law, with government authorities in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta.

Our servers may sit outside your jurisdiction. We use encryption to protect data in transit and at rest. We retain your account data for as long as your account is active and for a period after closure to comply with legal obligations.

Your rights on konoha189

You have the right to access, correct, or delete your personal data. You may request a copy of all information we hold about you. You may also request that we stop processing your data for marketing purposes. To exercise these rights, contact our support team via the contact form on our platform.

If you believe we have mishandled your data, you may lodge a complaint with the relevant data protection authority in your jurisdiction. We will respond to data requests within thirty days.

Contact us about privacy

If you have questions about this privacy policy or how we handle your data on konoha189, please reach out to our support team. We are committed to transparency and will clarify any aspect of our data practices. Our team responds to inquiries during standard business hours.

This policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of konoha189 after such changes constitutes your acceptance of the updated policy.

We at konoha189 respect your privacy and work to maintain the highest standards of data security and compliance.